AI Agent Development Services
Make AI Agents
Automate Everything
We use AI to quickly create AI Agents that solve
real business problems together with you.
116 projects delivered with 54 clients like
AI Agent Development Agency
Deliver your Agents
with our Makers
We’re a full-stack agency focused on delivering digital solutions by iterating them into reality. Whether your project is big or small, working with SoftGrad means you’ll get passionate AI experts that deliver on time and within your budget.
We develop across the full spectrum including frontend, backend and AI for any need and industry. Transform any business process into its digital equivalent or make AI an integral part of existing products.
AI Development Process
The Right AI Developers
for the Job
We create small agile teams, often 1-2 people, dedicated to delivering the best solution within fast-paced schedules. Regardless of where you are in the process, we'll be able to help.
Advisory & Discovery
Let's look at your current solutions & processes. How can we automate away tedious tasks. How can we make your current products better. We can analyse competition and predict what the future of your industry may become to ensure you remain competitive. If you don't know what you need yet, we'll help you get it specified well enough for development.
Implement, Launch & Iterate
Launch your first Agent(s) based on the initial hypothesis. Roll it out incrementally and get internal and market feedback and iterate your agent with us.
Maintain & Develop
We'll stay committed to you after delivery, either through a support & maintenance contract, and potential smaller projects - or retain us for longer time periods as members of you team - it's up to you.
Work with Us
Why Makers' Den?
Ship Fast - Major Impact
Deliver the biggest business impact first. Go to market on your terms with our help.
Bespoke Agents & Apps
Bring your ideas and we’ll do the rest. We build AI applications to your unique specifications.
Unmatched Service
Our clients aren’t just happy, they become long-term partners. We keep a lean team so we can focus on our select group of clients.
Top Software Agencies 2025 in Canada
5.0 stars
Why Makers' Den
Your Vision.
Our Makers.
Our passion and commitment are unmatched. We offer personalized service you won’t find anywhere else. We revel in technology advances and keep our skills sharp at all costs. What we really take pride in is our dedication to building bespoke, quality, bullet-proof apps that make an impact on your business.
Development, design, and project management for your web project to ensure it runs smoothly, but, more importantly, we'll help provide strategic direction for your ideas and guarantee you go live without compromise.
Talk to a MakerRunning low overhead and lean projects is pretty simple. Optimize for customer feedback, work in small teams, iterate fast - leverage existing libs, platforms and services - communicate early and often, use video, move fast without creating a mess. I think it's common sense.
[Christopher L. Brown, Partner]
Our Clients
Our Clients.
Visionaries.
We’re grateful for the incredible companies we get to work with. We share a passion for quality with our clients and look forward to the opportunity to call you one soon.
Testimonials
SoftGrad built bespoke frontends and APIs with Typescript/ReactJS/NodeJS which connect with Klarna’s existing services to deliver cutting edge payment journeys. Their engineers provided excellent on-site technical expertise, communication and a culture of transparency and consistent delivery for a full year.
Case Studies
Projects we are proud of
Sustainable Investments AI chat UI
PortageBay is a Hong Kong– and New York–based FinTech company focused on sustainable investment research. With a mission to streamline the way investment teams and CIOs access and act on data, PortageBay envisioned a powerful web-based chat interface at the core of their platform. They turned to SoftGrad to bring that vision to life—a secure, user-friendly, research tool built for modern finance.
Read Case Study
Fido: Trash Valet for Property Managers
Fido operates a trash valet service for vacation rental property managers. Turns out pushing bins to the curb and back in again on the right days at scale is a tremendous logistical undertaking.
Read Case Study
AtomicHub: Prototyping an Ads platform to prod
How do you create an ads platform? One step at a time - and leveraging a ReactJS/Typescript/NodeJS/Prisma/PSQL stack to iterate it fast.
Read Case Study
Frequently Asked Questions
The important thing is to
never stop questioning
What are AI agent development services?
AI agent development services focus on designing, building, and maintaining custom AI agents that can autonomously perform tasks such as data processing, decision-making, integrations, and workflow automation using large language models (LLMs). Unlike basic chatbots, AI agents can reason, call tools, interact with APIs, and execute multi-step workflows in production environments.
What is the difference between an AI agent and a chatbot?
A chatbot primarily responds to user input in a conversational way. An AI agent, on the other hand, can:
Make decisions
Execute actions
Call external APIs and tools
Maintain state and memory
Operate autonomously without constant user input
AI agents are designed for real business processes, not just conversations.
What are custom AI agents used for in businesses?
Custom AI agents are commonly used for:
Internal process automation
Customer support workflows
Data analysis and reporting
CRM and CMS automation
Lead qualification and enrichment
AI-powered internal tools
Content operations and knowledge retrieval (RAG systems)
They are especially effective when integrated into existing software systems.
Do you build AI agents using OpenAI, Claude, or open-source models?
Yes. We build AI agents using OpenAI models, Anthropic Claude, and open-source LLMs, depending on your requirements around cost, performance, data privacy, and hosting. We help you choose the right model and architecture rather than locking you into a single vendor.
Can AI agents be integrated into existing web applications?
Absolutely. AI agents can be integrated into:
React and Next.js applications
Internal dashboards and admin tools
Headless CMS setups
CRM systems
Custom APIs and databases
We specialize in JavaScript and TypeScript-based stacks, making AI agents a natural extension of modern web apps.
What industries benefit most from AI agent development?
AI agent development is industry-agnostic but particularly effective for:
SaaS and B2B platforms
E-commerce and marketplaces
Media and publishing
Professional services
Fintech and legal tech
Operations-heavy businesses
Anywhere repetitive decision-making or data-heavy workflows exist, AI agents add value.
How is AI agent development different from AI automation tools like Zapier or n8n?
No-code tools are great for simple workflows. Custom AI agents go further by:
Handling complex logic and branching
Reasoning over unstructured data
Maintaining long-term memory
Operating securely inside your infrastructure
Scaling with your product
AI agent development is ideal when off-the-shelf automation tools hit their limits.
Are AI agents secure and GDPR-compliant?
Yes, when built correctly. We design AI agents with:
Secure API handling
Controlled data access
Explicit permission boundaries
GDPR-aware data flows
Optional EU-based hosting
Compliance and security are architectural decisions — not afterthoughts.
Can AI agents work with private company data?
Yes. AI agents can securely access private data via:
Retrieval-Augmented Generation (RAG)
Vector databases
Role-based access control
Scoped API permissions
Your data is never used to train public models unless explicitly configured.
How long does it take to build a custom AI agent?
A simple AI agent prototype can be built in 1 week.
Production-ready AI agents with integrations, guardrails, and testing typically take 2–6 weeks, depending on complexity and scope.
Can AI agents be maintained and improved over time?
Yes — and they should be. AI agents benefit from:
Ongoing prompt optimization
Model upgrades
Monitoring and logging
Performance tuning
New integrations as your business evolves
We treat AI agents as long-term software systems, not one-off experiments.
Do AI agents replace human employees?
AI agents are designed to augment teams, not replace them. They handle repetitive, time-consuming tasks so humans can focus on higher-value work such as strategy, creativity, and decision-making.
What tech stack do you use for AI agent development?
Our typical AI agent stack includes:
JavaScript / TypeScript
React and Next.js
Serverless or containerized backends, often Convex
LLM APIs (OpenAI, Claude, open-source)
Vector databases
Secure API integrations
We prioritize maintainability and long-term scalability.
How much do AI agent development services cost?
Costs depend on:
Agent complexity
Number of integrations
Hosting and model usage
Security and compliance needs
Most projects start with a discovery phase followed by an MVP and iterative rollout. We provide transparent estimates based on real scope — not vague AI promises.
Is AI agent development suitable for small and mid-sized companies?
The best starting point is identifying one concrete workflow or problem that:
Is repetitive
Uses structured or semi-structured data
Requires decision-making or reasoning
From there, we define the agent’s responsibilities, integrations, and success metrics.
How do we get started with AI agent development?
The best starting point is identifying one concrete workflow or problem that:
Is repetitive
Uses structured or semi-structured data
Requires decision-making or reasoning
From there, we define the agent’s responsibilities, integrations, and success metrics.
I want to keep my idea confidential. Will you sign an NDA with me?
Yes, we sign an NDA (Non-Disclosure Agreement) always when a client wants it. We can do it at the very beginning before we discuss your project's details, or at another stage of the process - it's up to you.
Do I own the intellectual property rights of my application?
Yes, you are the owner of Intellectual Property rights at all times.
Where is your development team located?
We are fully remote. So while we were founded and are still Based in Canada, most developers will be remote from a central European location.
What is the pricing model?
You work with us on a Time & Materials basis. The total cost depends on the actual time the team spends on the development. You are in charge of the project’s scope and set priorities for the development team.
Time & Materials allows flexibility for you to set the direction of development depending on the users’ feedback, market situation, or opportunities that arise during the development.
For more about how we create estimates read how to estimate software projects .
What would my development team look like?
We adjust the team depending on your needs. Our speciality is low overhead teams, where every member is contributing concretely towards customer facing features. That means everyone is either doing development or design.
Roles like Project Manager, Business Analyst and QA are responsibilities which are shouldered by our business oriented developers or designers.
You may take the role of a Product Owner, making decisions on priority and scope.
Can you work as an amendment to our in-house team?
Yes. We can adapt to your tools and processes. I.e. fully integrate into your existing team.
How does the company ensure code quality and maintainability?
We follow best practices, perform code reviews, implement automated testing and continuous integration to ensure code quality and maintainability. All projects are not equal though and the level of automated QA will be determined on your need for quick feedback from the market.
Can you hand the code over to another team?
Yes. We create easily understandable and maintainable code using well known frameworks which don’t require niche knowledge.
The runtime environments we can set up in your ownership from the get-go.
What is the experience level of my team?
Every team has a partner involved in the project. Our developers have a proven track record of outsized throughput. Our culture is one of delivering features every day. That's why we prefer senior developers, but not seniors that are from slow moving enterprise environments.
How am I kept up-to-date of development?
We have fixed length iterations (usually 1 week), at the end of which you will be demoed the current progress. You will have access to team members through Slack, email and video calls and our regular meetings. In addition to this you will have access to our project management tools (Jira or Asana), which we update daily.
Why hire us?
We love what we do and only employ people with a similar mindset. You ship faster by working with a small team where each developer is a focused on your business goals. With us you get direct access to everyone. This keeps overhead low and output high.
You are in control. We offer full transparency of progress and potential problems. We keep you informed and present options, but you make the decisions.
We value our client relationships and their product visions. Meet with us to see if we share the same conviction. We might be a good fit.